Vitalink is not available Solved

Start date:

30/11/2023 - 08:51

End date:

15/01/2025 - 04:00

Lead:

Vitalink

Description:

There is an incident affecting our service(s) Vitalink. 
We understand the importance of this service(s) to your business. Please see below for more information. 

Incident overview
Vitalink is not available.

Estimated resolution time
Our partner(s) are working to resolve this incident as a matter of urgency. 
Whilst we cannot give a precise timeframe at this stage, we can assure you that our specialist teams are fully engaged and will provide you with regu-lar updates.

Impact:

Impact on service(s) and sub-service(s)
All services, IT services and linked applications cannot have an answer from Vitalink. 
Impacted stakeholders: general practitionner, pharmacist, all other stakeholders using Vitalink hub. 

Recommended course of action(s)
There is no recommanded course of actions

[If applicable, provide an emergency procedure: 
You have the option to use our downgraded method. We invite you to consult the page (xxx), and particularly the procedure (xxx).]