Incidents

High error rates/response times

Chapter IV Ask : High (unavailable)

GMF (Sync) : Medium

Medical House Subscription : High (unavailable)

eAgreement : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

No connection to eHealth

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : Low

Tarification : Low

Invoicing (Async) : Low

Admission Management (Async) : Low

GMF (Async) : Low

Insurability Legacy (Async) : Low

MedAdmin (Async) : Low

Member Data : Medium

eAgreement : Medium

High error rate consult tariff

Tarification : Medium

Multiple flows have degraded performances

Chapter IV Ask : Low

eAttest : Low

GMF (Sync) : Medium

Tarification : Low

Medical House Subscription : Low

mycarenet@cm.be

There have been issues impacting the FAS services and the use of ItsMe.

Users may encounter errors while trying to login by using the ItsMe application.

high percentage of requests failings for cancerned mycarenet services

Chapter IV Ask : Medium

GMF (Sync) : Medium

Medical House Subscription : Medium

Tarification : Medium

Degraded performance for Tarification

mycarenet@mc.be

Tarification Service Send Errors 100% for 500

Tarification : High (unavailable)

Tarification Send Errors Low

Tarification : Low

FLows Tarifcation Send Errors 4xx

Tarification : Low

Olivier Balencour - 0475 77 69 00