Incidents

There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue.

Tarification : High (unavailable)

Helpdesk.carenet@solidaris.be

IO 300 incident

Insurability Generic : Medium

helpdesk.carenet@solidaris.be

There are currently disturbances with the FAS services that can impact the login on various services and applications.

Our teams are investigating the issue.

Users may receive errors when trying to connect using the eID, Itsme or other authentication means.

There is an ongoing incident affecting the services of Socialist Mutual Insurance members.  The noticeable impact of this is a possible slower response of services below to failure.  This impact is not constant but rather in periods since +/- 10:20 this morning. Our teams are working to resolve the issue.

Chapter IV Ask : Low

GMF (Sync) : Low

Tarification : Low

Medical House Subscription : Low

Member Data : Low

Helpdesk MyCareNet 02/515.17.00

Our services are unavailable (except when fallback mechanism is present)

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

mycarenetservices.gezo.ict@cm.be

Infrastructure incident

GMF (Sync) : High (unavailable)

Medical House Subscription : High (unavailable)

Infrastructure incident

GMF (Sync) : High (unavailable)

Medical House Subscription : High (unavailable)

Infrastructure incident

GMF (Sync) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Infrastructure incident

GMF (Sync) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

INSURABILITY

Insurability Generic : Medium

helpdesk.carenet@solidaris.be