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Incidents

MyCareNet - IO 600 - Service Disruption Solved

Start date 09/04/2019- 16:00
End date 10/04/2019- 13:20
Lead CIN-NIC
Description

We are currently observing  unavailability issue for the the MyCareNet services etar at insurer 600 (CAAMI - HIZV)

Impact

Services(s) impacted :

Tarification : High (unavailable)

Sector(s) impacted :

  • dentist
  • guard-post
  • physician
Contact info

helpdesk.carenet@caami.be


Incident under investigation Solved

Start date 11/02/2019- 17:12
End date 11/02/2026- 17:24
Lead Smals
Description

Network issues under investigation. Services have been restored since 17:24.

Impact

Several eHealth-applications might be unavailable


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